FAQs

You got Questions? Here's some answers ...

Who do you post with and how long will it take to receive my order?

  • We post with Australia Post from our Brisbane Warehouse.
  • Check out the Australia Post Delivery website for approximate delivery timeframes to your postcode.

What are your shipping & handling costs and can I get express delivery?

  • Shipping & handling is charged at a flat rate of $12
  • Free on orders over $80
  • Upgrade to express shipping at checkout for $6

When are items dispatched and how can I track my order?

  • Orders will be dispatched within 1-3 business days from our Brisbane Warehouse.
  • A tracking number will be provided to you via email once sent which you can track via Australia Post Tracking Page

What countries do you ship to?

  • Currently Australia only
  • If you are interested in international shipping, contact us via email or fill in contact details below

Do you accept returns/exchanges?

If you are in need of a return/exchange contact us via email or fill in contact details below

Are your products available for Wholesale?

  • Absolutely! If you are interested in being a wholesaler, contact us via email or fill in contact details below

Still cannot find the answers you are after? Feel free to email us at contact@pakease.com.au or fill out the form below